Returns & Exchanges Easy, 90 day returns with *FREE shipping on returns and exchanges. *Free return and exchanges shipping for US orders only.

We understand that buying clothes and apparel over the internet can be somewhat intimidating since you cannot actually try on the items before you buy them. For this reason, we are more than happy to refund or exchange any item that does not fit properly or does not meet your expectations within 90 days of original purchase date. (Paypal purchases can only be refunded up to 60 days after purchase) Items purchased on C28.com can be exchanged at any C28 store, for either store credit or an exchange of equal or lesser value only.  You can also choose to return your order for an exchange, refund or store credit via mail using the instructions below. Before reviewing our simple 4-step return process listed at the bottom of this page, please review the following guidelines:

To begin, enter your information from the order you wish to return/exchange below Billing Zip: Email:

Download & print return form

Clothing Returns C28 is happy to refund or exchange any clothing item that does not fit or did not meet your expectations. Please return the item in re-sellable, unwashed condition along with the original packaging and tags. Music and DVD Returns C28 will be happy to refund or exchange any CD or DVD that is unopened in its original package. If the CD or DVD is defective, please return it along with the original casing. Jewelry Returns: Most of the jewelry on C28.com ships directly from the manufacturer. Made-to-order items are not eligible for returns or exchanges. Please view the product page for details. Accessory Returns Please return all accessory items along with their original packaging and resalable condition. Sticker Returns Although C28 makes every effort to protect our stickers from damage during shipping, occasionally a sticker may become smudged or bent during delivery. In this situation, please contact us at 1.888.888.1906 or email us at returns@c28.com and we will promptly send you a new sticker. There is no need to return the damaged sticker. Defective Products C28 will make every effort to exchange or credit for defective items quickly. If you think your merchandise is defective, please return it along with a completed return form explaining the defect. Please include a comment on the return form with the amount that it cost you to ship the defective item back. C28 will reimburse shipping charges (up to $10.00) on any item found to be defective. 4 Step Return and Exchange Instructions: Please review the guidelines listed above regarding the types of product(s) to be returned. Request a return shipping label using the lookup box at the top of this page. Please fill out the return form on the back side of your packing slip or download and print a new return form. On the form, please include the order number, the item(s) you wish to return, the items you wish to exchange for (if applicable), and your return address information. In addition, if you are requesting another item of a different size or style, please check the website first for availability. Finally, if there is a price difference between the returned and the items requested, please include your credit card information for the difference amount. Once you receive your return label via email, print it out and tape it to your package. Drop off your package at a United States Post office mailbox, or a designated Fedex location (depending on which label you receive) Please allow us up to 7 business days in order process your return or refund your credit card after receiving the shipment. In the event that you need your return handling to be expedited, please email us at returns@c28.com, and we will make every effort to speed up the processing of your request.

C28 is a Christian lifestyle retailer that offers an alternative to secular mall stores. The Christian clothing, t-shirts, accessories, Cross jewelry, and music. C28 stands for Colossians 2:8. C28 is Not of this World and all about Christ. C28 also offers Christian graphic artists a place to submit Christian t-shirt designs to be voted on, and eventually sold on C28.com and C28 Stores.